FAQs

 

COVID-19 

 

Are you consulting face to face or via the phone or intenet?

I'm back consulting face to face! If you are comfortable with that of course, and taking all necessary precautions. I am still happy to consult over the phone or internet if that suits you best, and am also offering half hour acute care consultations.
 

What COVID-19 safety precautions are you taking?

Your health is my priority! I am taking all necessary precautions as per government health guidelines. This includes: 

  • Ensuring patients who may have been exposed to the SARS-CoV-2 virus, or with any symptoms such as fever, cough, sore throat or shortness of breath, are only treated over the phone or online.

  • Physically distancing where possible during the consultation

  • Requiring all patients to sanitize their hands on entering and leaving the clinic

  • Disinfecting surfaces between patients

General 

What conditions can natural therapies help with?

Whether you’re feeling tired, stressed or anxious, are suffering from a chronic or acute condition, or would just like to improve your general health, a holistic and natural therapy approach can help.  You can read more detail about conditions I can help with.

Natural therapies can support you and nourish your body while you're undergoing orthodox treatment. They can also help you deal with some of the side effects of prescribed pharmaceuticals.  You could find that natural therapies can help when other approaches have failed.  

How long is a consultation?

An initial consultation is booked for 1 hour 15 mins. Follow up consultations are usually 45 minutes.

What happens after the first consultation?

A follow-up consultation takes 45 minutes and covers anything that was not discussed in the initial consultation, your progress since the last consultation, and any changes you have made.

Is the consultation covered by medicare or private health insurance?

No, unfortunately at the moment herbalists are not covered by medicare or private health funds.

 

Where are you located?

The clinic is at 1/199 Union Street, the Junction (upstairs in the Remedies centre). Please let me know if you have any issues with mobility or stairs and I can organise a different location.

How can I get there?

Buses 12, 14 and 21 stop very close to the clinic.

Is there parking?

You can find street parking nearby, or you can park in the Coles carpark (entrances off Kenrick Street or Farquhar Street).

How can you tell if a natural therapist is properly qualified?

A properly qualified practitioner must have Professional Indemnity and Personal Liability insurance. They will likely also belong to an accredited association such as the Australian Traditional Medicine Society (ATMS), Naturopathic & Herbalists Association of Australia (NHAA), and Australian Natural Therapies Association (ANTA). They should also have a Diploma or Advanced Diploma stating their qualifications.

 

Unfortunately, due to our current regulations in Australia, anyone can claim they are a Herbalist, Naturopath, or Nutritionist without the proper education behind them. It is advisable to check they have proper qualifications prior to making an appointment with them.

More questions? Please contact me. I'm happy to help.

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